12 Months Contract to hire - Technical Support (Automation) Job in Dublin North

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Enterprise SaaS

12 Months Contract to hire - Technical Support (Automation)

125436_1743082096

Dublin North, Ireland

Permanent

€45000 - €46000 per annum + 25 paid holidays

Apply

Refer a friend:

Mar 27, 2025

We're excited to offer a fantastic opportunity to join our client as a Technical Support Engineer within Automation team. Our client is a develops cloud computing platform to help enterprise operation.

Contract Length -12+ Months with vision to convert in Perm role.
Location: Dawson Street, Dublin - 2 days Onsite

1 Round Interview - ASAP Starter (Ideal)

Role Highlights:
* Provide top-tier support to our platform users.
* Resolve complex technical issues and manage incidents with minimal supervision.
* Collaborate with teams to improve tools and processes.

Key Responsibilities:
* Troubleshoot complex technical issues.
* Administer servers across OS platforms.
* Remote administration (SSH, SNMP, WMI, PowerShell).
* Work with network monitoring tools (SCOM, SolarWinds).
* Understand XML, JSON, RegEx, and cloud platforms (AWS, Azure, VMWare).
* Utilize troubleshooting tools like Wireshark.
* Apply object-oriented programming skills (Java).
* Analyze log files and implement ITSM, CMDB, and ITIL processes.

Requirements:
* 4+ years of customer-facing technical support experience.
* Proficiency in Java/JavaScript.
* Strong troubleshooting skills and excellent communication.

If you're ready to shape the future of enterprise IT service management, send me your resume. Job spec can be provided on request.

Looking forward to your application!

GCS is acting as an Employment Agency in relation to this vacancy.

Apply

125436_1743082096

Dublin North, Ireland

Permanent

€45000 - €46000 per annum + 25 paid holidays

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