Are you a skilled IT professional with a strong background in network management and technical support? We are seeking an experienced Senior Field Engineer to join our team and ensure the smooth operation and security of our client networks.
Position: Senior Field Engineer
Location: South Dublin
Contract Job - 12+ Months Contract
About the Role:
In this role, you will be responsible for maintaining the integrity and security of ICT systems across several client sites. You will provide technical support, perform system maintenance, and ensure compliance with relevant ICT policies and procedures.
Key Responsibilities:
- Provide telephone and helpdesk support to client staff, with swift response times for both critical and non-critical issues.
- Conduct ongoing maintenance of system software, including updates and patches.
- Troubleshoot and resolve network, hardware, and software issues.
- Manage a user-friendly ticketing system to track and resolve IT issues.
- Support client testing facilities and ensure compliance with certification standards.
- Collaborate on infrastructure projects and provide regular reports on IT operations.
What We're Looking For:
- Strong expertise in network management and IT support.
- Proficiency in software installations, updates, and troubleshooting.
- Experience with PC imaging, Active Directory, and backup systems.
- Excellent problem-solving skills and ability to manage multiple priorities.
- Strong communication skills and the ability to work effectively in a team environment.
Why Join Us?
- Be part of a dedicated team focused on maintaining high standards in IT infrastructure and support.
- Engage in diverse and challenging IT projects that contribute to the success of our clients.
- Opportunities for professional growth and development.
Ready to Explore? Let's Connect:
If you're ready to advance your career with a leading innovator in the Education & Trininng industry, please send your resume and a brief cover letter expressing your interest and availability for further discussions.
We look forward to hearing from you and potentially welcoming you to our team!
If you run toward knowledge and problem-solving, JOIN US!!
For confidential chat, feel free to direct message me or email me your CV on abhijeet.sinha@gcstechtalent.com
GCS is acting as an Employment Business in relation to this vacancy.