Our Client is now seeking to recruit an experienced Field Service Engineer that will work closely with our Managed Services Team, working on a dedicated team, supporting an evolving and exciting multi-technology IT environment.
The successful candidate will work on and receive exposure to different technologies, Microsoft Servers, Microsoft Exchange, Active Directory, as well as the latest Microsoft applications & solutions.
Job Title: Field Service Engineer
Location: Dublin
Contract Duration: 4+ Months
Eligibility: Candidates must be eligible to work in Ireland or currently hold a Stamp 4 Visa. A full driver's license and own transport are essential; travel expenses are covered, and mileage is minimal.
About the Role: Our client is seeking a skilled Field Service Engineer to join their Managed Services Team. This role offers an exciting opportunity to work in a dynamic, multi-technology IT environment. As a key member of the team, you will gain exposure to a variety of technologies, including Microsoft Servers, Microsoft Exchange, Active Directory, and the latest Microsoft applications and solutions.
Key Responsibilities:
- Provide on-site support within customer environments, adhering to their governance and procedures.
- Set up and provision accounts and equipment.
- Support and troubleshoot Windows Desktops, Outlook, Networks, MS Office, and O365.
- Maintain and enhance current documentation.
- Interact with and manage third-party vendors.
- Troubleshoot and support applications.
- Handle imaging, deployment, and configuration of mobile devices.
- Investigate and diagnose hardware faults.
- Manage file permissions, access rights, and resolution/recovery efforts.
- Collaborate with ICT teams and third parties as needed.
- Create and maintain comprehensive documentation of the customer's environment.
Required Skills:
- 3-5 years of experience in an IT support role.
- Extensive knowledge of Windows Desktop environments and Active Directory.
- Strong interpersonal and communication skills.
- Relevant industry accreditations.
- Understanding of networking technologies, including firewalls and switching principles.
- Experience with Microsoft Exchange administration and support.
Ready to Explore? Let's Connect! If you're eager to advance your career with a leading innovator in the IT sector, please submit your resume and a brief cover letter detailing your interest and availability for further discussions. We look forward to potentially welcoming you to our team!
For a confidential chat, feel free to direct message or email your CV to abhijeet.sinha@gcstechtalent.com.
GCS is acting as an Employment Business in relation to this vacancy.