GCS was tasked with delivering a specialized team of experts for an Identity and Access Management (IAM) transformation program, initiated by a global security services provider. This project aimed to implement an IAM solution for one of the world’s largest financial institutions, ensuring compliance with rigorous global standards while supporting over 100,000 users across multiple regions.The Challenge
The financial institution faced multiple hurdles in executing its IAM transformation:
- The need for a highly specialized team to design and deploy a comprehensive IAM solution across a global network.
- Adherence to strict regional and global compliance requirements.
- Rapid scaling of the team to meet tight project deadlines, requiring top-tier IAM professionals in roles such as architects, engineers, and project managers.
Our Strategy
GCS collaborated closely with the client and the security services provider to craft a tailored IAM transformation team.
- We sourced and onboarded a diverse group of 15 IAM experts, ensuring a well-rounded skill set to address every facet of the transformation.
- GCS managed the design and execution of the IAM program, ensuring all technical and compliance specifications were met across the global rollout.
- Frequent communication and collaboration with the client allowed for necessary adjustments, keeping the project aligned with business objectives and on track.
GCS successfully deployed a team of 15 highly skilled IAM specialists, tailored to meet the project’s demanding technical and regulatory needs.
Key actions included:
- Ensuring a balanced team of architects, engineers, and project managers to cover all aspects of the IAM solution.
- Guaranteeing that the IAM program met all global compliance standards while being adaptable to regional requirements.
- Facilitating ongoing collaboration with the client to ensure continuous alignment with their goals and priorities.
The Results
- The IAM transformation program was completed on time, with 100% user migration achieved within the agreed timeline.
- User authentication efficiency improved, and access-related risks were reduced by 40%, enhancing overall security and user management across the organization.
- The client commended GCS for swiftly scaling the team and delivering high-caliber specialists for this complex, high-priority project.
Client Feedback
“GCS’s ability to scale our team with highly skilled IAM specialists was key to the success of our global transformation program. Their collaboration and expertise helped us achieve our goals on time while ensuring compliance with regional and global requirements.”