We're excited to offer a fantastic opportunity to join our client as a Technical Support Engineer within UX... Read more
We're excited to offer a fantastic opportunity to join our client as a Technical Support Engineer within UX team. Our client is a develops cloud computing platform to help enterprise operation.Contract Length -12+ Months with vision to convert in Perm role. Location: Dawson Street, Dublin - 2 days Onsite1 Round Interview - ASAP Starter (Ideal)Technical Stack:* UI/Frontend Development or support (CSS, AJAX, ReactJS, GraphQL, AngularJS)* Application Support and Mobile application development* PowerShell/ Bash or any scripting languages* Reading and debugging Java/JavaScript Code* Troubleshooting using browser developer toolsNice to Have:* Cloud/web applications, RDBMS, OOP, SaaS support* ServiceNow Platform* Eclipse, Splunk, Xcode, Android Studio, SauceLabAre you committed to providing exceptional customer support? Do you have a knack for technology ??We're looking for candidates who can build trust, show empathy, and communicate effectively to resolve customer issues via web, chat, email, and phone., , and are eager to join a dynamic team, we'd love to connect with you.If you're ready to shape the future of enterprise IT service management, send me your resume. Looking forward to your application!GCS is acting as an Employment Agency in relation to this vacancy. Read less
We're excited to offer a fantastic opportunity to join our client as a Technical Support Engineer within Automation... Read more
We're excited to offer a fantastic opportunity to join our client as a Technical Support Engineer within Automation team. Our client is a develops cloud computing platform to help enterprise operation.Contract Length -12+ Months with vision to convert in Perm role. Location: Dawson Street, Dublin - 2 days Onsite1 Round Interview - ASAP Starter (Ideal)Role Highlights: * Provide top-tier support to our platform users. * Resolve complex technical issues and manage incidents with minimal supervision. * Collaborate with teams to improve tools and processes. Key Responsibilities: * Troubleshoot complex technical issues. * Administer servers across OS platforms. * Remote administration (SSH, SNMP, WMI, PowerShell). * Work with network monitoring tools (SCOM, SolarWinds). * Understand XML, JSON, RegEx, and cloud platforms (AWS, Azure, VMWare). * Utilize troubleshooting tools like Wireshark. * Apply object-oriented programming skills (Java). * Analyze log files and implement ITSM, CMDB, and ITIL processes. Requirements: * 4+ years of customer-facing technical support experience. * Proficiency in Java/JavaScript. * Strong troubleshooting skills and excellent communication. If you're ready to shape the future of enterprise IT service management, send me your resume. Job spec can be provided on request. Looking forward to your application!GCS is acting as an Employment Agency in relation to this vacancy. Read less
We're excited to offer a fantastic opportunity to join our client as a Technical Support Engineer within Automation... Read more
We're excited to offer a fantastic opportunity to join our client as a Technical Support Engineer within Automation team. Our client is a develops cloud computing platform to help enterprise operation.Contract Length -12+ Months with vision to convert in Perm role. Location: Dawson Street, Dublin - 2 days Onsite1 Round Interview - ASAP Starter (Ideal)Role Highlights: * Provide top-tier support to our platform users. * Resolve complex technical issues and manage incidents with minimal supervision. * Collaborate with teams to improve tools and processes. Key Responsibilities: * Troubleshoot complex technical issues. * Administer servers across OS platforms. * Remote administration (SSH, SNMP, WMI, PowerShell). * Work with network monitoring tools (SCOM, SolarWinds). * Understand XML, JSON, RegEx, and cloud platforms (AWS, Azure, VMWare). * Utilize troubleshooting tools like Wireshark. * Apply object-oriented programming skills (Java). * Analyze log files and implement ITSM, CMDB, and ITIL processes. Requirements: * 4+ years of customer-facing technical support experience. * Proficiency in Java/JavaScript. * Strong troubleshooting skills and excellent communication. If you're ready to shape the future of enterprise IT service management, send me your resume. Job spec can be provided on request. Looking forward to your application!GCS is acting as an Employment Agency in relation to this vacancy. Read less
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